Based in the United States, ProHealthcareProducts.com provides top-of-the-line sports medicine and Physical Therapy products to customers around the globe. From hospitals to clinics, research labs to universities, we carry the most innovative lines of healthcare equipment to over 50 diverse countries. Our rehabilitation products support better treatment outcomes for your patients. Your orders can be sent nearly anywhere in the world.
ProhealthcareProducts.com offers comprehensive product lines from the most reliable brands in physical therapy, occupational therapy, chiropractic and orthopedic equipment. From evaluation to treatment, our products support practitioners provide life-changing treatments for their patients.
How can I pay? Do we Accept Credit Cards?
We accept the following methods of payment for international orders:
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Credit Cards: including MasterCard, Visa, American Express, and Discover. Available via online checkout or electronic invoice. Please request a quote and provide the best email address to send you more information.
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Bank Wire Transfers: Contact us to set up payment via bank wire transfer. Customers are fully responsible for all fees beyond the quoted price of the order.
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PayPal & PayPal eInvoice: To pay with your PayPal account, please request a quote here. We will assemble your product and shipping quote and send you an electronic invoice you can complete right from your email address.
We Ship International Via DHL or FedEx
International shipments can be shipped by either Fedex or DHL. If you prefer DHL, please indicate your preference in the “Comments” section of your order.
How Fast Will It Ship? When Can I Expect My Delivery?
At ProhealthcareProducts.com we keep most of your items in stock and retain long lasting relationships with dedicated distributors in order to maintain our ability to ship your order immediately. Typically, International orders are shipped within two business days of order placement, with delivery times, ranging from 5-10 business days.
While rare, delays sometimes happen. If they do, we will notify you immediately via email or telephone.
How to Navigate Customs?
We try to make international orders as hassle free as possible. We include all necessary documentation to export the item from the US. We work with reliable shipping partners that can usually handle all of the necessary paperwork.
If your country requires additional information, we are happy to try and provide the documentation to complete the customs clearance process so you can receive your order. Keep in mind VAT and/or duties are the responsibility of you, the purchaser, due upon receiving your order.
Not all countries charge a duty or tax fee for imports. However, any fee, tax, and/or duty charges are the responsibility of the purchaser to research before delivery and pay upon reception of your order. If you are charged other fees after the item is shipped to you, those fees are also YOUR responsibility.
If your country does not allow for the package to be imported and it is shipped back to us, the return shipping costs will also be your responsibility to pay, along with a potential restocking fee. We will issue a refund once we receive the item back and have assessed the shipping costs and fees.
At ProhealthcareProducts.com, we offer products that help prevent and treat injuries, chronic conditions, and degenerative diseases, supporting practitioners in offering the latest in rehabilitation treatments and improving patient recovery.