GENERAL POLICIES, TERMS, AND CONDITIONS

Introduction 

Welcome to ProHealthcareProducts.com (hereinafter referred to as "PHP website"). These terms and conditions (hereinafter referred to as "T&C") govern your use of our PHP website and services. By accessing or using the PHP website, you agree to be bound by these T&C. If you do not agree to these T&C, please do not use our website.

User Obligations 

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. 

Prohibited Activities 

Users of ProHealthcareProducts.com are prohibited from: 

  • Engaging in any unlawful or fraudulent activity 
  • Violating any intellectual property rights 
  • Transmitting any harmful code or software 
  • Impersonating any person or entity

Intellectual Property 

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of ProHealthcareProducts.com, and is protected by international copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

Indemnification 

You agree to indemnify and hold ProHealthcareProducts.com, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of the website, your violation of these terms and conditions, or your violation of any rights of another.

Governing Law and Jurisdiction 

These policies, terms and conditions are governed by and construed in accordance with the laws of the state in which ProHealthcareProducts.com operates, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located within that state.

Termination 

ProHealthcareProducts.com reserves the right to terminate your access to the website without notice, and at its sole discretion if you violate any of these terms and conditions.

Chargeback Policy 

By making a purchase on ProHealthcareProducts.com, you agree not to initiate any chargebacks with your credit card issuer. If you have an issue with your purchase, please contact our customer service team at service@prohealthcareproducts.com to resolve the matter. Unauthorized chargebacks will be considered a breach of these terms and conditions and may lead to the termination of your account and legal claims against unlawful activity.

Pricing and Availability 

All products are subject to availability. All prices appearing on our website are subject to change without prior notice. Though we do our best to avoid them, ProHealthcareproducts.com is not responsible for errors appearing on our website. All orders are subject to acceptance by ProHealthcareProducts.com. 

Payment Methods 

ProHealthcareProducts.com offers the following payment options including Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, Venmo and “Net 30” billing with approved credit. We do not accept prepaid cards. 

All payment methods will be charged upon placement of your order. If the order is cancelled or a product in your order is no longer available, a refund will be issued to that payment method, generally within two business days.

Late Fees and Charges 

Accounts 30 days past due are subject to a finance charge of 1.5% per month which is an annual percentage rate of 18% or a minimum charge of $25 that will be added to the unpaid balance. 

Order Cancellation 

If you need to cancel or amend your web order, please call as immediately. Once your order is sent to our warehouse, it is difficult to prevent shipment. If you decide to cancel your order after the deadline, we will process your request as a return.

Custom Orders 

All custom orders are subject to the manufacturer’s terms and may cause a delay in shipping or additional, non-published fees. 

Sale Items 

Sale items may have limited quantities, sizes, and colors, and may no longer be available after a certain period.

Sales Tax 

We charge sales tax for shipments where required by law. 

International Orders 

We ship orders around the world. Our prices are in U.S. currency. Please see “International Customers” for more information. 

Gift Certificates 

Gift certificates can be purchased by going to “Gift Certificates” on our website and completing and submitting the required information. Gift certificates are nonrefundable. On this same page is information on how to “redeem gift certificate” as well as how to “check gift certificate balance.”

Miscellaneous 

If any provision of these policies and terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.